FAQs
Fixture Shield FAQs
Welcome to the Fixture Shield FAQs page! Here you'll find answers to the most common questions about our home ceramic coating products. For further assistance, feel free to contact us.
General Questions
Q: What is Fixture Shield home ceramic coating? A: Fixture Shield home ceramic coating is a durable, protective solution designed to safeguard kitchen and bath surfaces from stains, scratches, and daily wear and tear. Our eco-friendly coating ensures long-lasting shine and protection.
Q: How does Fixture Shield ceramic coating work? A: The ceramic coating forms a molecular bond with the surface, creating an invisible, hydrophobic layer that repels water, stains, and contaminants. This results in easier cleaning and enhanced surface longevity.
Q: What surfaces can Fixture Shield be applied to? A: Fixture Shield can be applied to a variety of surfaces, including granite, marble, stainless steel, porcelain, glass, and more. It's perfect for kitchen countertops, bathroom tiles, sinks, and other high-use areas.
Application Process
Q: How do I apply Fixture Shield home ceramic coating? A: Follow these steps for optimal application:
- Clean the Surface: Use a household cleaner, isopropyl alcohol, or Fixture Shield Pre-Cleaner.
- Apply the Coating: Spray a fine mist on the surface and wipe with a microfiber towel in straight lines.
- Buff to Shine: Immediately buff the surface to remove residue and achieve a smooth finish.
- Allow to Cure: Let the coating cure for 2 hours before use, with full curing in 24 hours.
Q: How long does the coating last? A: With proper application and care, Fixture Shield home ceramic coating can last up to 12 months, providing long-term protection and shine.
Maintenance and Care
Q: How do I maintain surfaces treated with Fixture Shield? A: Clean treated surfaces with a mild soap or a pH-neutral cleaner. Avoid abrasive cleaners or tools that can damage the coating. Regular maintenance will keep your surfaces looking new.
Q: Can I reapply the coating if needed? A: Yes, you can reapply Fixture Shield ceramic coating as needed. Ensure the surface is thoroughly cleaned before reapplication to maintain optimal protection and appearance.
Warranty and Returns
Q: What is the Fixture Shield warranty? A: We offer a comprehensive warranty on our ceramic coating products. If you experience any issues, please refer to our warranty page for detailed information on coverage and how to file a claim.
Q: How do I request a refund or exchange? A: If you are not satisfied with your purchase, you can return it within 90 days for a full refund. Contact us at support@fixtureshield.com with your order number and reason for the return or exchange. We will provide a return address and process your refund upon receipt of the product.
Customer Support
Q: How can I contact Fixture Shield customer support? A: You can reach our customer support team via email at support@fixtureshield.com or through our contact page. We are here to help with any questions or concerns.
Q: Where can I find more information about Fixture Shield products? A: Visit our Information Hub for detailed guides, benefits, and the latest updates on Fixture Shield home ceramic coating products.
Tips & Tricks
Q: What are some tips for getting the best results with Fixture Shield? A:
- Thorough Preparation: Clean the surface well before application.
- Polish Metals: Lightly polish metal surfaces for better adhesion.
- Stainless Steel Care: Wipe with the grain and buff with the dry side of the towel for a perfect shine.
By following these tips, you can ensure the best performance and durability from your Fixture Shield application.